pk65 Privacy Policy — Your Data Is Safe With Us

Pk65 is a trusted online gaming platform built for users in Bangladesh. We understand how valuable your personal information is, which is why privacy has been a top priority at pk65 from day one.

This Privacy Policy explains what data pk65 collects, why it is collected, where it is stored, and what rights you have over your information. We believe transparency is the foundation of trust, so this policy is written in plain, clear language that every user can easily understand.

By using the pk65 platform, you agree to this Privacy Policy. If you do not agree with any part of it, please discontinue use of the platform and contact our support team.

Pk65 only collects information that is strictly necessary to provide its services. Collecting unnecessary data goes against our policy. The different types of information we collect are described below.

Pk65 uses the data it collects for specific, limited purposes only. Your information is never used for any other purpose without your consent, and there is a clear reason behind every use.

• Account Management: Used to create your profile, secure your login, and verify your account.
• Service delivery: For gameplay, deposits, withdrawals, and bonus processing.
• Ensuring Security: To detect and prevent fraud and identify multiple accounts.
• Legal Obligations: To comply with regulatory requirements and respond to requests from authorities.
• Responsible Gaming: To identify problematic gaming patterns and take protective measures.
• Customer Support: To understand and resolve your issues.
• Platform Development: To analyze user experience and improve service quality.

Pk65 uses industry-standard security measures to keep your data safe. All information is stored on encrypted servers and undergoes regular security audits.

• 256-bit SSL/TLS Encryption: All data transfers occur through encrypted channels.
• Encrypted Database: All stored data is protected with AES-256 encryption.
• Access Control: Only authorized personnel can access specific data.
• Regular Backups: Regular encrypted backups are taken to prevent data loss.
• Firewall Protection: Servers are protected by multi-layer firewalls.

How long your data is retained depends on legal requirements. Typically, necessary information is kept for up to 5 years after account closure, as retaining financial transaction records is a legal obligation. After this period, data is securely deleted.

The core principle at pk65 is that your data belongs to you. We do not share your information with anyone without your permission. However, in certain limited circumstances, sharing some information may be unavoidable.

• Payment Processors: Only the information necessary to complete transactions is shared with payment partners such as bKash, Nagad, Rocket, and Upay.
• Legal Authorities: We may be required to disclose information in response to a court order, government directive, or legal investigation.
• Fraud Prevention: Limited data may be shared with trusted security partners to combat industry-wide fraud.
• Technology Service Providers: Limited data is shared with hosting and technology providers under strict confidentiality agreements.

Outside of the exceptions listed above, pk65 will never sell or transfer your information to advertisers, data brokers, or any other third party under any circumstances.

Cookies are small text files stored in your browser. pk65 uses cookies to enhance your experience and ensure the platform functions properly. We only use essential and performance cookies.

• Essential Cookies: Required for login sessions and security. The platform cannot function without these.
• Performance Cookies: Used for site performance monitoring and error detection. Fully anonymous.
• Preference Cookies: To remember your language preference and settings.

You can manage cookies through your browser settings. Please note that disabling essential cookies will prevent you from logging in to pk65.

Pk65 believes every user should have full control over their own data. Your key rights are outlined below.

KYC verification must be completed before making a withdrawal on pk65. This is mandatory for financial security and anti-money laundering compliance. All information submitted during the KYC process is stored with the highest level of confidentiality.

• Photos of your national ID or passport are used solely for identity verification.
• KYC documents are never shared with any third party.
• Once verification is complete, document copies are securely stored in an encrypted vault.
• You may request deletion of your KYC data, though legal retention periods apply.

Pk65 strictly does not serve anyone under the age of 18. We do not collect data from children or minors, and we do not knowingly allow them to create accounts.

• Age declaration is mandatory at the time of registration.
• If KYC verification confirms the user is under 18, the account will be closed immediately.
• Any data identified as belonging to a minor will be deleted immediately.
• Parents and guardians may report an account belonging to a minor.

Pk65 may update this Privacy Policy from time to time. Changes may be made in response to technology updates, legal requirements, or an expansion of our services.

• A notice will be sent to your registered email before any significant changes take effect.
• The date of any changes will be noted at the top of the page.
• If you do not agree to the updated policy, you may request to close your account.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.

If you have any questions, concerns, or complaints about the Privacy Policy, please contact the pk65 support team. We're always here to help.